FatwaFederal TerritoriesTransactions & Finance
AL-KAFI #1658: STATUS DUIT BAKI MINYAK PETROL YANG TIDAK DITUNTUT
What is the ruling on change left unclaimed by customers after refuelling at a petrol station?
Short answer
Unclaimed change is treated as a gift from the customer to the petrol station, based on local custom and the principle that silence in a situation requiring a response counts as a clarification.
A reference, not a fatwa. First sentence of the summary below — read the original fatwa and consult your state authority before acting.
- Authority
- Federal Territories Mufti Office
- Date
- Status
- Opinion (irsyad)
- Series
- Al-Kafi li al-Fatawi
- Topic
- Transactions & Finance
No evidence of gazettement in the source — this is not a gazetted fatwa.
Summary
Unclaimed change is treated as a gift from the customer to the petrol station, based on local custom and the principle that silence in a situation requiring a response counts as a clarification. The money therefore belongs to the station and its management may lawfully use it. If the customer asks for the change, including one who forgot and returns to claim it, the station must return it. If the manager doubts the claim, the principle that the burden of proof lies on the claimant and the oath on the denier applies.
Written in our own words from the original fatwa — check the source before acting on it.
Duit lebihan baki yang tidak dituntut berhak menjadi hak milik pihak stesen minyak sekiranya tidak diminta pelanggan.
Read the full fatwa on the Federal Territories website (new tab)
How to cite
Cite the original fatwa and its authority. Rujuk Fatwa is only where you found it.
Federal Territories Mufti Office. “AL-KAFI #1658: STATUS DUIT BAKI MINYAK PETROL YANG TIDAK DITUNTUT”, 13 March 2020. https://muftiwp.gov.my/ms/artikel/al-kafi-li-al-fatawi/4319-al-kafi-1658-status-duit-baki-minyak-petrol-yang-tidak-dituntut. Found via Rujuk Fatwa: https://rujukfatwa.com/en/fatwa/unclaimed-petrol-station-change-ruling/